Preventing, Managing Aggression and Violence (PMAV)
and Non-Violent Crisis Intervention & NVCI
Course Outline
Module I: Self-Awareness & Interpersonal Skills
Gain insight into crisis behavior, pinpoint your own triggers, and develop mastery over your internal dialogue and vocal expression to remain centered.
Module II: Skills for Engaging Individuals in Conflict, Anger & Crisis
Utilize sophisticated communication techniques to dismantle the cycle of escalation and collaboratively manage intense emotional situations.


